Overview
Classroom Option
Wednesday & Thursday
April 7 & 8
8:30 am – 4:00 pm
Lunch will be Provided
$700.00
Contact:
Christa Sterling
csterling@ccsu.edu
860-832-2277
Tools for Effective Leadership - WIOA Approved
This program provides participants with the knowledge and tools required for leading self, individuals and groups to work effectively.
Details
Curriculum
Learning Objectives:
This course supports participant’s ability to:
- Describe aspects of leadership and management
- Assess their own leadership style and approaches
- Delegate and communicate expectations
- Establish and maintain trust through effective communication
- Provide guidance via feedback and coaching
Topics:
Leading Former Peers
Management and Leadership Traits
Situational Leadership and Delegating Skills
Behavioral Self-Assessment: Start, Stop, Continue
Personal Action Planning
Performance Management
Setting Goals and Expectations
Coaching and Feedback Skills
Effective Communication: Questioning and Listening skills
Personal Action Planning
Who Should Enroll
Employees intending to be supervisors. A minimum of three – five years of work experience would be ideal.
Instructor
Ms. Gina Ohanesian
Gina Ohanesian, founder of Performance Alternatives, has been a leadership and business partner to organizations since 1986. With a broad background in organizational and leadership development, Gina has served a variety of clients domestically and internationally and has demonstrated expertise Organization Effectiveness, Executive Coaching and Business Consulting, Strategic Facilitation and Team Building, and Leadership and Employee Development.
Location
Central Connecticut State University
1615 Stanley Street
New Britain, CT 06053
Elihu Burritt Library
Room 30204
Testimonials
“Informative and engaging course and instructor! The materials were easy to understand and apply to real-world situations.” Fall, 2026
“This class was great; Gina is very knowledgeable and keeps the class entertaining!” Fall, 2026
“Gina was very welcoming and knowledgeable about the topic. The topics covered and the exercises in the class were very engaging!” Spring, 2026
“This class allows you to realize and learn about gaps within yourself that you don’t consciously notice. Once the gaps are identified, the class gives you realistic tools that can help you improve on them.” Fall, 2025
“Great course! It is super helpful for young managers who want to become great leaders.” Spring 2025
“This was a great class with lots of helpful information to make me a better leader and person!” Spring, 2025
“Gina is a great teacher; I would definitely recommend this course!” Fall, 2024
“Gina was extremely enthusiastic and hands-on. She got to know everyone and offered helpful insight!” Fall, 2024
“A great program with a great instructor!” Fall, 2024
“Gina was very informative while also being very fun and engaging!” Spring, 2024
“Engaging and interactive for all leadership personalities!” Spring, 2024
“The class was well laid out with a great presenter!” Spring, 2024
“Great class for both senior and junior leadership!” Spring, 2024
“The examples and exercises were applicable to our jobs.” Fall, 2023
“Excellent class!” Spring, 2023
“This class truly made me think about how I interact with my associates and how I can improve those interactions for the better.” Spring, 2023
“Great environment, useful examples of real-life experiences and an instructor who was fun and easily understood.” Spring, 2023
“Enjoyable, engaging, and effective!” Spring, 2023
“Exceptional course that will help redefine your thoughts and approach as a leader!” Spring, 2023
“I enjoyed the style used to present the material, it was very engaging.” Fall, 2022
“I’ve taken a few leadership courses and this was by far the most engaging and effective.” Fall, 2022
“The topics were great.” Fall, 2022
“It was a good balance of instruction and application.” Fall, 2022
“This class helped me expand my knowledge of leadership as well as made me think deeper about my leadership methods and ways I present myself as a leader of others.” Fall, 2022
“Excellent Insights.” Fall, 2022
“Excellent course, will help redefine your thoughts and approach as a leader.” -Mike, Spring 2022
“This class made me think about how I interact with my fellow associates and how I can improve those interactions for the better.” -Peter, Spring 2022
“Genuinely enjoyable, engaging and effective.” -Brayan, Spring 2022
“Great environment, useful examples of real life experiences and an instructor who was fun and easy to understand.” – Spring, 2022