Overview
Online & Live Class
Wednesday & Friday mornings
April 1, 3, 8, 10, 15, 17, 22, 24
8:30 am – 9:30 am
$475.00
Contact:
Christa Sterling
csterling@ccsu.edu
860-832-2277
Practical Agentic AI for the Workplace
This course will introduce some common types of agents (workflow agents, research agents and chatbots) as well as provide hands-on practice in some of the more common agent use cases.
Details
Curriculum
Generative AI is rapidly becoming common in the workplace, and one of the most powerful new options is to build an AI agent to help boost productivity. This course will introduce some common types of agents (workflow agents, research agents and chatbots) as well as provide hands-on practice in some of the more common agent use cases. Examples will be drawn from common needs in the typical office or workplace setting. Participants will leave with an understanding of how AI agents work, what is involved in building an agent and how to test an agent in a real world setting.
Who Should Enroll
Project Managers, Administrators, Finance administrators, Operations managers and anyone managing data that wants to develop more skills using AI Agents.
Instructor
Dr. Shuba Gopal
Dr. Shuba Gopal is Principal at Glean Signals LLC based near Boston, MA. She applies data science and analytics to solve key challenges in the workplace, identifying patterns that help people thrive at work. Then she works with organizational leaders to translate those patterns into high impact actions with measurable outcomes. Her work has been showcased in Harvard Business Review, Strategic HR Review, Wharton People Analytics Conference, NEHRA, LeapHR and other venues.
Ms. Sharon Clapp
Sharon Clapp, Digital Resources Librarian at Central Connecticut State University, specializes in emerging technologies, particularly AI. A former IT Manager, she attended Stanford’s Fantastic Futures Conference (2019), was a fellow at the University of Texas Austin’s IDEA Institute (2022) and serves on CCSU’s Presidential Task Force on AI. Ms. Clapp also helped develop CCSU’s interdisciplinary AI minor and created one of its core courses, “Information Exploration in the AI Era,” teaching nearly fifty students in 2024-25. Her teaching emphasizes hands-on AI tool use, critical thinking, fact-checking, and adaptive learning.
Location
This class will take place virtually. Live & Online.