This interactive training workshop enables participants to learn and practice crucial conversations to deliver opportunity for improvement feedback and interactive coaching.

This course will help participants to select the most appropriate form of communication.

This one-day course is for individuals who need to learn to effectively resolve conflict as part of their work role.

This course provides a review of the importance and benefits of providing exceptional customer service in person as well as over the phone.

DiSC® Management continues the DiSC® journey by helping anyone in a management role successfully engage, motivate, and develop their people.

The GIS Advanced Certificate course is designed to deepen and grow your expertise in geospatial technology with a strong focus on the latest cutting-edge applications and technologies.

GIS Essentials Certificate consists of 2 courses taught in the on-line/classroom (when possible) hybrid format. The first course is GIS Fundamentals.  Each course will run for 10 weeks (20 weeks for the certificate) during the spring and fall semesters.

Looking to polish those presentation skills for small, medium or large audiences? Practice, Practice Practice!

This course moves into more advanced functionality to locate, calculate, summarize and format data.

The objective of this program is to provide project leaders with planning skills, and the confidence to effectively manage project teams of one or twenty – even when there is little formal authority over human and other resources.

This workshop is intended for individuals who are leading change initiatives whether larger-scale organizational based change, department change, or process improvement initiatives.

Looking to achieve breakthrough improvement in business process performance, enhance your problem-solving skills, and systems thinking? Then the CCSU Lean Principles & Practice Certificate Program is for you.

Looking to get more organized? If you are new to project management, this is a good introductory course. This interactive training workshop enables participants to learn and practice 20 proven project management tools. Participants are asked to come to the program with a current or upcoming project to apply selected tools.

This course will help participants to become more effective negotiators by providing them with the necessary skills, concepts and techniques to prepare for, conduct and follow-up to successful negotiations.

This program provides participants with the knowledge and tools required for leading self, individuals and groups to work effectively.